Tasks we do and don’t accept

However, the request needs to be something we can complete within the WordPress admin area.
All tasks requests are handled through our ticketing system and via email, so if you need a phone call, Skype, meeting to explain your requests, then WPMasons does not fit those work.

WP Masons are not a replacement for a full time developer.

Below we outline a clear list of requests we accept and requests we will refuse.

Things that we can DO

  • Backup your site
  • Check Google indexing
  • Check page size and load time
  • Clean up malware
  • Clean up spam
  • Configure a plugin
  • Create a child theme
  • Child theme templating
  • Create backups
  • Site migration
  • Fix your white screen of death
  • Fix issues after a WordPress core update
  • Help with templates
  • Improve your site security
  • Improve your site speed
  • Install a caching plugin
  • Install a comment system
  • Install a plugin
  • Install a favicon
  • Add a WooCommerce product
  • Make changes to the header, sidebar, and other sections of the site
  • Optimize images
  • Prevent spam
  • Recommend a plugin
  • Solve alignment issues
  • Tweak your CSS
  • Update a plugin
  • Update your theme
  • Upgrade WordPress core
  • HTML website concepts
  • Website content updates
  • Cascading Style Sheets (CSS)
  • Plugin updates
  • Glitch fixing on existing sites
  • Any many more (but that mostly covers it)


Things that we Dont DO

  • Any design related work (we are developers not designers)
  • UI / UX, mobile or app design
  • Custom WordPress Theme Development
  • API Creation
  • Off-page SEO (inc. page rank guarantees)
  • Mobile app development
  • CMS Plugin Creation
  • HTML Email templates
  • Browser extensions/plugins
  • Server automation
  • Server load balancing
  • External server security
  • Manage 3rd party applications
  • Add custom functionality to a plugin
  • Boost page ranks
  • Building site backlinks
  • Configure DNS
  • Configure SSL
  • Create a Google Plus business listing
  • Create a plugin
  • Create images
  • Create page templates in LeadPages
  • Fix WooCommerce extension bugs and conflicts
  • Increasing site traffic
  • Paid marketing
  • Phone support
  • Research previous theme customizations
  • SEO
  • Set up email accounts
  • Sites containing explicit contents
  • Transfer a non-WP site to WordPress
  • Update customized WooCommerce


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